What are the new experiences for taxpayers when the new tax agency is fully listed?

On July 20th, the national county and township tax and local tax institutions were officially merged, and all new tax institutions at the county and township levels were uniformly listed. At this point, all new tax institutions at the provincial, municipal, county and township levels across the country have completed their listing, and the grassroots frontline tax departments with the closest contact with taxpayers have officially entered a new era. On August 20th, the new institution welcomed its full moon. What new tax experiences do taxpayers have?

A set of materials is more worry free, and one window is more convenient to handle

"After the establishment of the new tax bureau, we can enjoy various convenient services such as one office, one network, and one click consultation. Our tax costs are further reduced, and our tax efficiency is greatly improved. These are visible and tangible" dividends "of reform!" Zhou Yong, Chairman of Qingtian Ouqiao Trading Co., Ltd., said that taxation is closely related to regional development and enterprise growth.

On July 20th, the Qingtian County Taxation Bureau of the State Administration of Taxation was officially established. Since its full moon, "entering a house, calling a number, going to a window, and doing everything" is becoming a new tax experience for Qingtian taxpayers. Since its listing for a month, the benefits of reform have been continuously released and benefiting more and more taxpayers and payers in overseas Chinese towns.

Continuous "slimming down": A set of information is more worry free

"I didn't expect it to be so fast. When I arrived, I heard it was very troublesome. I had to submit two sets of documents and it took a few days to complete them. I didn't expect it to be completed in less than half an hour now!" Recently, Ji Xuewei, the person in charge of Qingtian County Tongjian Beauty Service Co., Ltd., came to my door to handle the cancellation business and was pleasantly surprised by the high efficiency of the new tax agency.

"Previously, to handle the cancellation of taxpayers for enterprises, it was necessary to go to two different places: the country and the local tax authorities, and each party needed to receive a copy of the documents, which would then be circulated and verified separately. It did take a lot of time. Now, after the merger, there is only one institutional entity, and taxpayers only need to provide one copy of the documents, take a number, and complete it in one window. Enterprises that meet the conditions can also undergo simple cancellation and complete it on the spot," explained Zhang Peimiao, a staff member of the tax service department.

Not only paper materials, but also electronic materials only require one set. The financial manager of Zhejiang Yaneng Casting Co., Ltd., Xiao Guan, just logged into the electronic tax bureau and successfully changed the tax deduction account under the guidance of tax personnel by phone, and signed the tripartite agreement between bank and tax. "Previously, when signing a tripartite agreement, one had to go to the national and local tax authorities separately to fill out forms and take them to the bank. After the bank operated them, they would then take the local tax authorities back to their home country. A total of six sets of documents were required, but now only one set is needed. Moreover, the national and local tax authorities have been merged, so it is not only convenient to go to the lobby, but also to operate at the electronic tax bureau." exclaimed the manager.

Strengthening "Fitness": One Window Service is More Effortless

For many years, Cheng Yinwei, a tax officer at Qingtian Ruifeng Finance Co., Ltd., has been familiar with the process of issuing invoices on behalf of others.

"Your invoice is ready, please keep it!" Cheng Yinwei couldn't believe the reminder from the window staff. This time, she only waited for less than 5 minutes at window 10.

It is understood that the Qingtian County Taxation Bureau integrates window resources, integrates tax services, strengthens personnel training, and relies on the "unified tax platform" on the basis of "one office, one office, one office" to achieve that taxpayers can apply for local tax services by taking one account and going to one window, greatly improving the efficiency of window tax processing and reducing the waiting time of taxpayers. According to statistics, during the just passed August tax collection period, the waiting time for taxpayers decreased by 45% year-on-year, and the processing time decreased by 20%.

"As a regular visitor to the tax service hall, I have also witnessed the process of tax departments from cooperation to merger. Take the handling of company tax deregistration as an example. Originally, we had to go to two places, national tax and local tax. After the tax service hall moved to the approval center, it achieved one-stop processing. Now that the two have merged, we can complete all business in one window. It feels like every step of change is reducing our burden," said Cheng Yinwei.

Canceling the "dual inspection" tax law enforcement has become more standardized

If the intuitive perception of taxpayers towards the reform of tax institutions is that they have bid farewell to the "two pronged approach", then the integration of tax collection and management resources brought about by the merger has solved the problem of "two pronged inspection" of taxpayers.

"The new organization has standardized and unified the inspection standards, and solved the problem of 'dual inspection' in the first time. For our company, we have received a dual gift package of tax handling, fee reduction, and fair and efficient enjoyment of tax reduction policies." Zhang Houyan, Finance Minister of Geely Automobile Chengdu Manufacturing Base, deeply understands this.

Faced with the merger of national and local taxes, taxpayers used to have some concerns, such as law enforcement standards and submission of materials, but now these concerns have become unnecessary. Behind this is the optimization and integration of tax administration business and information systems by the tax department. Since its listing for a month, Longquanyi District in Chengdu has actively promoted the implementation of tax collection and management business reform, further enhancing integration and making process management smoother.

"Unified data submission refers to the process in which taxpayers only need to submit one set of data in accordance with the tax guidelines during business processing, and no department is allowed to increase the submission of data without authorization. This includes unifying the collection methods and verification standards of individual industrial and commercial households in the original national and local taxes, and unifying the deferred payment of taxes in the original national and local taxes. In order to promote the standardized and standardized management of the collection and management service mode, links, processes, and requirements, the district tax bureau is responsible for data submission." We will unify and standardize various businesses such as tax arrears announcement, real name tax handling, and archive management, achieve basic management, risk management, and "four unifications", eliminate differences, ensure standardized business processes, and continuously improve the quality and efficiency of tax collection and management.

The pace of reform and exploration did not only begin this year. Last August, they took the lead in launching the pilot work of "transforming methods and improving efficiency" tax management reform, integrating basic management matters and tax service matters based on application and demand, and concentrating all 153 national tax matters specified in the "Tax Service Standards" on application to the tax service hall for processing.

Not only is trouble reduced, but it also comes with an improvement in service quality. On August 14th, a taxpayer came to the second-hand housing window of the tax service hall and sent a banner and a thank-you letter to the staff at the window. She deeply mentioned that it was her first time handling property transfer, and she was not very familiar with the tax policies involved and had many questions. However, whether in the early consultation or the process of handling it, the staff at each stage of the second-hand housing window patiently and thoughtfully answered questions and explained policies, allowing her to smoothly handle the tax related matters of property transfer in a short period of time.

The first declaration period is much easier

"The merger of national and local taxes has significantly reduced our tax processing time, business communication and other costs. Our employees have also had more energy to learn and work, which is very beneficial for us to expand our high-end businesses such as tax authentication and tax risk assessment." Zhang Guoshun, the head of Tianzhengda Financial and Tax Consulting Office in Shexian County, felt good about the newly established tax bureau, who has just reached its full moon.

The new tax bureau in Zhang Guoshun's eyes is the Shexian Taxation Bureau of the State Administration of Taxation, which was launched on July 20th.

It is understood that in the current reform of the national and local tax collection and management system, the tax department of Shexian County adheres to the principle of "institutional reform and service first", and promotes upgraded services such as "one-stop service", "one-stop service", and "one-time service for main tax and additional tax" in advance, allowing taxpayers to enjoy the reform benefits in advance. Before listing, the business process and service standards of the tax service hall were standardized and scientifically restructured, streamlining 45 tax procedures and reducing 11 data submissions. The taxpayer was promised that only one set of the same information needs to be provided and the same matter only needs to be applied for once. At the same time, 9 convenient measures have been launched, including pre registration tutoring, capacity shortage acceptance, business backbone on duty, delayed services, and appointment services.

It is a "required course" for Yao Jiangtao, the financial director of Mount Huangshan Changxin Automobile Sales Service Co., Ltd., to work in the tax department during the monthly declaration period. On August 15th, Yao Jiangtao happily said after successfully completing his business at the tax service hall in Shexian County, "After the establishment of the Shexian Tax Bureau, we no longer have to run from both sides like before. We can handle all tax matters in one place, and we have really reduced our burden a lot."

Zheng Mengying, a salesperson at the Shexian Branch of Anhui Zhongruida Taxation Firm, is responsible for accounting and tax reporting for nearly 20 enterprises. Previously, when handling online declaration services for these enterprises, she had to alternate between logging into two different online declaration systems, the National Taxation Bureau and the Local Taxation Bureau. This not only consumed time, but also led to errors. This makes her feel a bit nervous every time she does this business. Since the merger of national tax and local tax, when we declare taxes on behalf of enterprises, we only need to log in to an online tax platform, which is very convenient and greatly improves our work efficiency. The first declaration period after the merger of national tax and local tax made Zheng Mengying much easier.

The tax department of Shexian County is also actively building an "all-weather" online tax bureau, integrating and upgrading the two online declaration systems of the original national tax and local tax, allowing taxpayers to "log in" to an online tax bureau with just one click and handle more than 90% of daily tax and fee transactions "in one go".